Soroco Launches First-Ever Task Exploration Manual by Everest Group
BOSTON, August 17, 2022 /CNW/ — Soroco, one of the world’s leading work graph companies, today announced the launch of the first-ever Task Mining Playbook by Everest Group, a leading research firm.
This playbook is a one-of-a-kind guide that empowers businesses at different stages of their transformation journey with insights, methodologies, and practical tips for getting the best results from the Work Graph. It also gives IT and business managers the foundation they need to get the most out of this transformative technology.
“Everest Group’s new Task Mining Handbook gives companies information, methodologies, and practical guidance to effectively leverage Task Mining to plan, maintain, and optimize returns from their transformation and development programs. ‘process automation’, said Amardeep Modi, vice-president of the Everest group. “Task Mining is still new to many organizations. This comprehensive playbook aims to empower them to visualize and plan a roadmap that answers the questions of what to do next and how to achieve those goals of endless efficiency and experience. .”
David SamsonCEO of Soroco, said, “We are excited to offer the Task Mining Playbook, which is packed with industry trends and best practices and serves as both a guide and a tool for customers and partners. At Soroco, we are building the world’s first graph platform, a database of shared digital experiences emanating from our daily work Today, more than 60% of this data comes from millions of human-computer interactions that teams and users have across apps, email, chats, and documents at work. Provide structured information to customers of this hugeidle and unstructured business data is essential to the success of transformation programs within companies.”
The playbook highlights how traditional solutions are not suited to the way teams work today and fail to capture work done using a suite of productivity apps. The playbook includes a business case study from a major pharmaceutical company, Bayer, that shows how Soroco’s flagship product, Scout, has helped improve the effectiveness and efficiency of multiple teams. It also incorporates the results of a customer survey of 111 CIOs, managers and end users.
Here are some of the main findings of the survey:
- For 60% of organizations, the lack of visibility and documentation of as-is processes is a major challenge.
- 30% of organizations struggle to effectively orchestrate workflow across multiple systems, applications, and human workforce.
- Process documentation/SOP updates occur annually or less frequently in over 50% of organizations resulting in inaccurate understanding of business processes.
Given the increasing use of applications such as collaboration applications and documentation tools, the work graph emerges as the key link to understanding unstructured and undocumented work on various applications. The Work Graph provides in-depth visibility into how teams are managing work and helps understand how last mile activities are performed in the workplace.
Download a free copy of the Task Mining Playbook here.
Soroco is building the world’s first work graph platform – a database of shared digital experiences emanating from our daily work. We are a deep technology company with around 40 patents. Our flagship product Scout, powered by the work graph, provides near real-time insights into how work is being done in the field and helps companies on their transformation journey. The “work graph” unifies disjoint categories such as Process Mining, Task Mining, User Education, BPM, and RPA to provide a single source of truth. Visit www.soroco.com to find out how we help teams discover their work graph.
For further information: Shubhangi Mehta, [email protected]+918587811179, Soroco